Welcome to the Help Center

Frequently Asked Questions

Find answers to the most frequently asked OneRooftop questions, and learn more about popular OneRooftop topics.

Can I use my own domain name?

Learn how to point your custom domain to your OneRooftop website.

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Are your vacation rental websites mobile friendly?

Every OneRooftop website includes a mobile version optimized for all devices included with your plan.

Can I synchronize my calendar with VRBO, HomeAway or Airbnb?

The majority of major listing websites support iCal. Once you add a iCal link from a 3rd-party source (like VRBO) to your OneRooftop calendar, any booked dates from the source will be blocked off on your OneRooftop calendar.

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Do you offer custom website design?

OneRooftop also offers design services in addition to our ready-to-go vacation rental website templates. Our talented designers will work with you to create a truly unique website.

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Is the website template included with my OneRooftop plan?

A website template is included with your OneRooftop plan. You can choose from our wide selection of professional themes and switch themes at anytime. We are continually adding new themes and you will have access to new themes at no additional cost.

What’s the easiest way to start accepting credit card payments?

Learn how to set up a merchant account and allow guests to pay with a credit card directly on your website.

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Help Guides for OneRooftop Vacation Rental Software

Browse our in-depth guides and learn more about your platform.

OneRooftop Resources

Get the most out of OneRooftop with our client examples, enlightening articles and tips from vacation rental experts.


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Still have questions?

Our San Francisco-based support team is here to help. File a support ticket and we will be happy to assist. Our office hours are 8 - 5 pm PT Monday - Friday.