Welcome to the Help Center

Create Special Notes

Specific Rate Details is a great option to notify guests about taxes and refunded security deposits that may be included in your quote. If you do not accept a certain credit card you can also include a note for that here.

Responsive image

To update your specific rate details, log in to OneRooftop

Click Properties in the lefthand navigation.

Edit the property (green pencil icon)

Click tab for Rates.

Click button for Edit Standard Rate.

Click “Show Advanced Options.’

Edit the Special Notes.

Responsive image

Writing in a cleaning fee here does not add fee to your quote. Make sure you set up fees.

Click Save.

You can view your changes by clicking the Property Name (outlined in red below) at the top of your page. It will open your website to the property page you’re editing in a new tab.

Responsive image