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Welcome to the Help Center

Send Guest Secure Payment Link

You can send your guest an invoice from your OneRooftop admin with just a few mouse clicks! It’s a quick and convenient way for your guests to pay for your vacation rental. This is a great option for guests who call in but are not ready to book right then, and it is also useful for collecting second payments.

There are a couple different ways to send a guest a link to pay for their rental:

Send Invoice

Once inside a reservation, click the green “Actions” button and select “Send Invoice.”

The Messages flyout will open on the right with a payment link and your guest’s reservation information auto populated.

Make any edits, if necessary, and click “Send.”

Copy Payment Links

Once inside a reservation, click the green “Actions” button and select “Copy Payment Links.”

A pop-up window will appear with three options, each with a copy button. This generates a short link that you can copy and paste into an email or text message to your guest if you’re using a mobile device.

  • Payment Link: Sends guest to the checkout page where they will submit credit card details and an electronic signature.
  • Confirmation Link: Sends guest to a page with reservation details. This includes a the electronic signature box but no credit card fields.
  • ORT Link: Sends guest to a customized property page, where they can review pictures and description one more time. There is a “Book It!” button so they can finalize the reservation with payment.
Tip

To set up scheduled payment reminder messages, check out our help doc here.